Placed an order with sears.com for a stove and refridgerator on 7/6/17 and was told delivery was over 3 weeks which is a long time to go w/o a stove and frig. Called local sears hometown appliance store and they said they could get the items in 2 days so I called sears.com on 7/7/17 to cancel order.
Had to speak to 3 different people before they were able to cancel the order. They credited my card only $11.58 out of $1,570.
Now my cc bill is due and if I don't pay sears.com for cancelled items , I will have to pay interest on my cc bill next month. What is so difficult about canceling an order?
Reason of review: Return, Exchange or Cancellation Policy.