1 comment

Sears sucks. They call to arrange delivery time within 2 hour window. Then call to say they can't make it for another hour. Then call to say can't make it for an hour or 2.

When arranging delivery, you select the day, they select the time. If they miss the time they then select day and time regardless of convenience.

Over the past years we've dealt with Sears without the hassle and repetition they now require. It seems they forget how to treat a paying customer.

This will definitely be my last involvement with Sears and their sorry service.

Product or Service Mentioned: Sears Delivery Service.

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hello..I am very sorry this happened to you....in order to seek assitance with this matter please email your issue to smsupport@searshc.com....you will be assigned a personal case manager and you will be given a satisfactory resolution...Good Luck! And again I do apologize for the inconvenience you endured in regards to the delivery.

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