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My centeral air conditioner broke down in the summer of '07. Figured I'd get a new unit installed thru Sears as most of their appliances are good.

They quoted me a price for a new unit, slab, installation, etc. Well, they installed it allright, but instead of using a new 'high tech' slab that the outside unit rests on... they used the same old 30yr old piece of concrete the original was on. After a hundred of calls to them and hearing "we'll credit your account"...

guess what? They still haven't credited me.

$250 for nothing. Thanks sears.

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