My centeral air conditioner broke down in the summer of '07. Figured I'd get a new unit installed thru Sears as most of their appliances are good.
They quoted me a price for a new unit, slab, installation, etc. Well, they installed it allright, but instead of using a new 'high tech' slab that the outside unit rests on... they used the same old 30yr old piece of concrete the original was on. After a hundred of calls to them and hearing "we'll credit your account"...
guess what? They still haven't credited me.
$250 for nothing. Thanks sears.