Sears - Complaint with Kenmore Dish Washer Elite.
We have a Kenmore "Elite" Dishwasher. First let me say, " If this product is their so called " Elite" Model, I would certainly not want to be a customer that bought one of their cheaper models???
NEXT Let me say that our problem is with the control panel covering. It is made of a cheap form of plastic coating. All the buttons are falling off. Why would they go cheapo on such an important part of this appliance??
When trying to find repair parts, such as a new panel overlay. I was told that I would have to replace the entire control panel at a cost of $135.00!!
Talk about job security for a company?? Screw the customer must be their Company Motto.
You May Also Like
"I purchased a washer and dryer from Sears. I had to wait three weeks before delivery. On the date of delivery I was the first customer. The delivery team was..."
Read more
"...Perfect Sleeper Ladywell Plush king size mattress ripped within a week of purchasing and they won't replace it..."
Read more
"Bosch Washing Machine under Sears Maintenance Agreement - washer is likely 10 years old, the main bearing went out just after Thanksgiving (November) 2016 - unable to use washer until..."
Read more
"My 77 year old mother purchased an electric furnace heat pump from Sears. It was installed 9-9-10. It stopped working and she got a $350 electric bill. She called for..."
Read more
"oh, God . It was an art project involving 12 portraits of people. I had worked with them for a year. The book , I had spent quite a long..."
Read more
"BEWARE – For reasons described below, Loren Comitor is a depraved individual with no morals or ethics and engaged in FRAUD & FALSE-ADVERTISING while working with Dr. Carlos J Puig..."
Read more
"I ordered a Kfc from zomatoo.my order was never delivered. I got a message that the amount was debit from my account . there was no response from zomato regarding..."
Read more
Comments
Great Comment! Would You Like to Convert It Into Review?
You will be able to edit the text before publishing.Terms of Service
Dear Anonymous,
My name is Trent with Sears Cares Team. We are sorry to hear of the trouble you are experiencing with your Kenmore washer. We would like the opportunity to speak with you and discuss some available options to resolve this issue to your satisfaction. At your earliest convenience please send the following information – contact #, phone # used at time of purchase, and screen name that I have assigned to reference your post (Anonymous 40275
, to smadvisor@searshc.com.
Thank you,
Trent A.
Social Media Moderator
Sears Social Media Support
Select Reason