Wells, Minnesota
Not resolved

Craftsman 54 inch DYT 4500.

Mowed last Wednesday (June 13, 2012). Just as I was finishing, the steering slipped. Finished after dark, and hadn't had time to look at mower until Saturday evening due to working.

Looked into it last night and gear on steering shaft is slipping (on gear sector plate).

So, I called this evening (June 17, 2012), to request a warranty repair. The purchase was made on 6/14/2010. I was informed that there was nothing they could do about it, and that the warranty had expired.........3 days ago. What are the odds. *** me off that something as critical as STEERING would be so poorly designed that it would wear out anyway, let alone 2 years in. It isn't like there is 2 yrs of use on it anyway, since we are under snow in Minnesota half of the time.

I will assure you there won't be another Craftsman ANYTHING sitting in my shed, garage, yard, or elsewhere.

Company wrote 0 private or public responses to the review from Jun 17, 2012.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like