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I have been a Sears credit card holder since 1988. When they merged with K-Mart they have gone down hill.

My credit limit with them was $5,000 but after they merged with K-Mart and I hadn't used my card in 2 years they lowered my credit limit to $250. I tried to may a purchase which totaled $269 it would not accept it nor would they increase my limit for the $20.

The $20 isn't the point its the fact that I have been a loyal customer for almost 30 years and they were not willing to help me. I will NEVER shop there again.

This person wrote the review because of problems with payment of sears credit card from Sears. Reviewer claimed that he or she wants Sears to read this review and look into the issue (if any).

If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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Citi Bank decision. Zero input by Sears.

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