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I have been a Sears credit card holder since 1988. When they merged with K-Mart they have gone down hill.

My credit limit with them was $5,000 but after they merged with K-Mart and I hadn't used my card in 2 years they lowered my credit limit to $250. I tried to may a purchase which totaled $269 it would not accept it nor would they increase my limit for the $20.

The $20 isn't the point its the fact that I have been a loyal customer for almost 30 years and they were not willing to help me. I will NEVER shop there again.

Reason of review: Problems with payment.

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Anonymous
#1001658

Citi Bank decision. Zero input by Sears.

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