Not resolved
2.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
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Product or Service Quality
Staff
Value for money
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As usual Sears has another online screw up. Tried to register my Sears MC that the sales clerk talked me into getting for a $10 discount.

But when I went to register it online at Searscard.com, the links did not work and I kept going around in circles for 45 minutes trying three different browsers and calling customer service only to get told to try again later. Anytime you attempt to do any business online with Sears it is a nightmare.

Time to stop shopping at a store that has failed its loyal customers of many decades. Sell your Sears stock, this old retail dinosaur will never recover.

Product or Service Mentioned: Sears Website.

Reason of review: Poor customer service.

Monetary Loss: $10.

Preferred solution: Let the company propose a solution.

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