E Mail from Sears about my complaint.>> Thank you for contacting Sears Holdings Corporation Executive Offices> and allowing us the opportunity to address your concern regarding your> recent experience. We sincerely apologize for the inconvenience you> have experienced and we appreciate the opportunity to assist you.>> Please be advised your issue has been addressed and case ***** has> been closed. If you have any further questions, please feel free to> reply to this email or contact us via phone.
I am not sure how this can be closed since the only correspondancereceived from Sears was that Sears received my complaint. If this isSears customer service-it sucks. I will no longer patronize Sears andwill also pass onto my brother, a contractor, to discontinuepurchasing appliances/tools for his construction business from Sears.This is truly disheartening. You should try a little harder to followup on your customer service. Sears has no idea what store I went toor what the actual complaint consisted of, therefore, I am at a lossas to how Sears resolved my complaint. Would you kindly enlighten me?
Blue Ribbon Customer Service and Sears is an oxymoron.
Product or Service Mentioned: Sears Repair.
Monetary Loss: $250.