Not resolved
Customer service

Phone sears to see why i did not receive a call about my stove. Paid for service and service has not receive.

Kay stated i need to call them once i receive the part. Ask her how will i Know when part will come. She stated it will come to my address. Let her know i did not receive email or phone call.

Told her i need receipt for the fee i paid. She stated she cant give it to me. Told her to mail me a receipt, She stated she cant mail. Ask for her name.

She ask for my email. Has not receive a email yet.....Not happy....and need my stove fixed and a receipt....

Product or Service Mentioned: Sears Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Phone service.

Company wrote 0 public responses to the review from Jan 04, 2017.
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