Not resolved

why does it take a month to repair an in warranty lawn mower. going without a lawn mower for a month is a real problem.

Most shops have repairs made in days , not weeks or months ? i took my mower in 6-11, Sears promised it 6/22 which i thought was way to long but had no choice, now they call to say it wont be ready until july ????????????? the mower is 6 months old, and Sears will have it a month. when you try to file a compliaint by their website, ironically when you submit the complaint after filling it all out, the website cvannot be found and so the email is never senmt, how convienient.

When you try to call you are on hold until you give up and hang up. horrible service

Product or Service Mentioned: Sears Repair.

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