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CUSTOMERS BEWARE BUYING APPLIANCES ONLINE FROM SEARS!!!!

I puchased a 30 gallon water heater online with free shipping and thought it was a great deal and very convenient...not so.

I recieved the water heater damaged. It had dents all over the canister,top and a faucet that was broken off.

I called the call center in "India" and was only given a 15% discount.I even offered the supervisor pictures of the item via email for proof.

Still only 15% discount for damages was the max. I am very distrought with Sears after decades of satifactory purchases.So think twice about online ordering large items from Sears, cause they just don't care what shape it is when you get it!

Monetary Loss: $299.

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