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Purchased on 11-5, 3 installers so far none of which have fixed it. They have my $300 something dollars and I still have a garage door hanging by a 1/8 inch piece of steel, rigged to a bracket.

I can't reach anyone to assist me, can't locate proper complaint numbers and am given the run around from all sides. Whatever happened to the SEARS we knew as kids, when you could actually depend on someone to provide good customer service.

I'll never buy from SEARS again. The days of the trusted repairman are long gone.

Company wrote 0 private or public responses to the review from Dec 03, 2009.
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In my opinion yours is the classic example when the consumer feels there is no recourse because of the costs involved. You are out $300.00+ dollars and your problem has not been resolved.

Can you afford a $150 - 300.00/hr. attorney to take care of your problem? Probably not.

However, check out my website at www.prepaidlegal/hub/fedder90 .

For the low cost of the monthly membership, you can have one of the top attorneys in your state as your advocate. This may be the solution you seek.

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