I purchased a refurbished Macbook on Nov.11 from the Sears Marketplace nd received it in time to give it to my 12 year old granddaughter for Christmas When she opened it on Christmas and tried it, it made a strange rapping nouse, one key was off, and the backspace didn't work at all.
Also could not get on the Internet at all. Very fisappointed in this laptop. I tried to call Sears about this to no avail. They told me because it was from the marketplace they could do nothing.
They gave me the sellers email which I wrote with no answer at all.
This is stealing peoples money for a defective product.I am done with Sears and will not do business with them any more Linda Simard Phtlady94@aol.com