I bought a fridge, washer and dryer about a year ago under a promotion of deferred interest planning on paying it before its due date but could not pay it in full although I have continued making at least minimum payments monthly. On the recent February 2015 statement I found out they charged $527.79 for a pending balance of near 2000 supposedly calculated retroactively by charging 21.2% APR on the average daily balance since the date of the purchase.
I called their customer service today March 17, 2015 to hear them tell me there is nothing they can do to reconsider this charge and that I have to pay it. This is the biggest abuse this company has infringed upon us as customers for more than 30 years.
Reason of review: Credit scam by sears.
Monetary Loss: $528.
Preferred solution: Price reduction.
I didn't like: Their abuse, Customer service.