State: Delaware City: Wilmington Clear all filters (6 of 4824 reviews match)
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The store manager from Sears New Brunswick is very rude to the customer she never wants to help the members with the problem always sending us to call diffrent numbers or isn't at work when she is needed. She pushes her associated to annoy us about the *** credits...
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2.5
#854608
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I have been working at sears for 3 months now but i plan to quit within the next week. The first time i worked st the register was a month after i was hired and i was immediately thrown into the tools department, and it was just 2 weeks until christmas so of course...
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Anonymous
Nick Davis

I agree. I worked for sears for three and a half months and all management cares about is credit. I would honestly just compare that store to a McDonalds job. My last day ther...

2.1
#796403
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We purchased a Sears refrigerator and discovered within a few days that the freezer section formed frost (it was suppose to be frost free) and it leaked cold air. We asked to get it fixed. A technician did come out and showed me on his laptop that the leaky freezer...
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Anonymous
Anonymous

Thanks for the heads up... Don't need the drama with Sears. I'll be looking elsewhere for my next refrigerator. With such a despicable customer service department . It won'...

#748354
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With Official Company Response

I purchased a Sears Kenmore "Elite Smartheat" dryer in July 2009. In July of 2013 the dryer would no longer start. Sears came to repair three times and another company (by my request) came once. Sears repair changed a circuit board then realized it wasn't that so...
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SearsCares
Sears Response

wellsbl, We apologize for the trouble you’ve experienced with your dryer. My name is David with our Sears Social Media Support team. I came across your post and wanted to ...

#446472
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With Official Company Response

On or about August 12, 2012, I purchased a Kenmore Elite Dishwasher at the Sears Store in Concord Mall, Wilmington, Delaware 19803, along with a five year maintenance agreement and installation. On or about August 19, 2012, the dishwasher was delivered and installed. ...
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SearsCares
Sears Response

biqmaque, I'm sorry for any inconvenience and frustration you’ve encountered with your washer. My name is Dianne D. and I’m with the Sears Cares Social Media Support team and ...

#399421
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While looking for a new TV, I came across a Seiki 22" LCD TV for $117.00. When I attempted to purchase it, the price came up as $169. I have called and emailed customer service and they refuse to sell the TV for their advertised price. They offered a much smaller TV...
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rbonsall61
rbonsall61

If you go to the very bottom of the PDF, under \"compare this product, you will see the same TV advertised at $117

#343302
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Contact Sears

Mailing Address:
Sears National Customer Relations
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
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