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Hi Sear's customer service. My name is Christopher Le, my Order #859821349.

on Nov 22th 2017.A washer machine Kenmore# 41262. The order was delivered on Nov.27.2017. The washer machine is working fine like it supposes to. But here the problem: After delivered the new one,the installation guy took the old washer machine away,with the machine's base.

That is Laundry Pedestal w/storage that attached to my old washer machine. After came home on Jan 20th 2018, I really unhappy with the way the you guys set up my washer machine.!!!! Look at the pair of my washer&dryer you will see how wrong it look. So,where we go from here?

And how can you help me to fix it.

Thank you for your help. Best regards.

Product or Service Mentioned: Sears Washing Machine Installation.

Reason of review: The deliver team took away my laundry pedestal with storage.

Monetary Loss: $300.

Preferred solution: I want my laundry pedestal back or replace an other one..

  • Kenmore He Washer
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