Sears delivered our new fridge last night. Freezer iced up and has leaked all over floor.
I called on line help last night put on hold and cut off two times after being asked if I had remembered to close the freezer door and if I had installed the door correctly. Easily the most obnoxious music and repetitive and loud ads while on hold before cut off. Called back this morning; was told they could get me a repair man out in two weeks. Replacement available 9-20.
Told them unacceptable and asked to speak to supervisor denied. Told them to pick item up.
They said would be picked up 9-13.
Product or Service Mentioned: Sears Replacement.
Monetary Loss: $800.