Purchased a gas grill. Scheduled for delivery Friday the 23rd of December.

Turns out no one is coming to deliver today. Would not know this if I had not called delivery # and found out that the grill was never picked up from the store. No one called to let me know that delivery was not being made. Called the store in Brandon FL.

Told I could talk to the manager but he will have to call me today sometime. Cancelled order. I was given no other option from anyone.

If an item can't be delivered Sears throws you out of the cue and leaves it up to you to figure it out. Oh....you have to pay $69 for the delivery.

Will never do business with Sears again.

Product or Service Mentioned: Sears Manager.

Company wrote 0 public responses to the review from Dec 23, 2011.
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