Not resolved

I have been trying to get a washing machine delivered since 5/22/15 to no avail. I was FINALLY ASSURED of a deliver 5/28/15, between 8-12, I received ANOTHER call from sears saying my delivery time, is between 10-12.

I immediately called sears again and after speaking with people THAT DON'T SPEAK ENGLISH and requesting SOMEONE THAT DOES SPEAK ENGLISH for 40 MINUTES, I finally gave up. The last person that I spoke to was from India and he brought RUDENESS TO NEW HEIGHTS. If my washer is not here at TWELVE, I am going to cancel this order, IMMEDIATELY.

This has been nothing less than an on going ball of confusion, that has cost me a lot of time. UNNECESSARY time, not o mention the time I have spent on he computer TRYING TO RESOLVE THIS ISSUE.

Product or Service Mentioned: Sears Delivery Service.

Reason of review: poor customer service AND DELIVERY.

I didn't like: Customer services, Non english speaking personnel.

Company wrote 0 public responses to the review from May 28, 2015.
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