Sears, Bayamon, Santa Rosa Mall, Puerto Rico delivery failure, two hours waiting sales 019152064545. Delivery: Roque Perez
Manager: Guillermo Rodriguez
Sales Person: James Santiago
I waited for ensemble of a bike that I was called to be ready since Friday Dec. 14. Mr. Perez without ignoring that I was there, just continue calling clients that came after me. Mr. Rodriguez was called after I requested his intervention (again I have to request a few times). Mr. Perez suggested for me to solve the problem with Mr. santiago. There were no consideration or respect. They brought me a bike that was on the floor which it was not completely assemble. Nobody has the courtesy of apologizing for the inefficient service.
Product or Service Mentioned: Sears Delivery Service.