I ordered a sofa and recliner online. The items were to be delivered, set up, and the old items removed.
Sears promised a phone call or email to me prior to delivery. Two days ago I found the recliner in a box on my porch. The color on the box was the wrong color and it required "adult assembly". I am 70 years old.
Yesterday a truck arrived with the sofa.
There was only one very small man to bring it in. He could not. I did not get a notification prior to that delivery either.
Of course I tried all the numbers given from different specialists. No one could help me.
Reason of review: Order processing issue.