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I ordered a dishwasher and microwave approximately one month ago. Today they finally delivered both and after they arrive they told me they could not install the dishwasher because of the plumbing.

I asked them to go ahead and leave the dishwasher so I could have installed by a plumber and the delivery company refused to leave it saying he would have to return it to the warehouse even though I have already paid for the appliance. This makes absolutely no sense as I have paid for the appliance it is mine and there was no reason for him not to leave it.

I called customer service and ask them to cancel my order and now it’s going to take another 10 days before I will get a refund for both appliances. I will never Buy appliances from Sears again

Product or Service Mentioned: Sears Delivery Service.

Reason of review: Problem with delivery.

Company wrote 0 public responses to the review from Oct 28, 2017.
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