i have been trying for 3 weeks to have a refrigerator bought
at the sears outlet store in shrewsbury mass. to be set
up in my kitchen. The one they delivered is in our garage-
we had to take the old one out ourselves they took the door-
it has been sitting in our drive for 2 weeks. They say they
only come to ct on Mondays- I constantly check to see if I
have a delivery ticket they say yes -guarantee delivery
on Monday-- I check the time --they are not here. We came
back from vacation early--we are putting our house on the
market there is no fridge in the kitchen-we can't do they
have to take the doors off. They are a 3rd party delivery company
and they are blowing us off --they "stink"
This has been going on for 3 weeks. The delivery company
doesn't pay attention to the store managers.
I have spent a lot of money at sears over the years, appliances,
tools, lawn mowers, barbecues, pation sets--no more if this is
the kind of service i get--believe me I am advertising this
among as many people as I can--even the local newspaper
This person wrote the review because of problem with delivery at Sears. Reviewer claimed that he or she lost $150 and wants Sears to "a refund in the amount of 150.00 so i can hire someone to do this".
The most disappointing in user's experience was delivery experience and blowing us off for 3 weeks. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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