Storrs Mansfield, Connecticut
Not resolved

i have been trying for 3 weeks to have a refrigerator bought

at the sears outlet store in shrewsbury mass. to be set

up in my kitchen. The one they delivered is in our garage-

we had to take the old one out ourselves they took the door-

it has been sitting in our drive for 2 weeks. They say they

only come to ct on Mondays- I constantly check to see if I

have a delivery ticket they say yes -guarantee delivery

on Monday-- I check the time --they are not here. We came

back from vacation early--we are putting our house on the

market there is no fridge in the kitchen-we can't do they

have to take the doors off. They are a 3rd party delivery company

and they are blowing us off --they "stink"

This has been going on for 3 weeks. The delivery company

doesn't pay attention to the store managers.

I have spent a lot of money at sears over the years, appliances,

tools, lawn mowers, barbecues, pation sets--no more if this is

the kind of service i get--believe me I am advertising this

among as many people as I can--even the local newspaper

This person wrote the review because of problem with delivery at Sears. Reviewer claimed that he or she lost $150 and wants Sears to "a refund in the amount of 150.00 so i can hire someone to do this".

The most disappointing in user's experience was delivery experience and blowing us off for 3 weeks. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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