Not resolved

Sears delivery team, while in the process of delivering a refrigerator, smashed it into my dining room chandelier, virtually destroying the fixture, along with door blinds on my entrance door. Such carelessness and wrecklessness I have never before seen from a retail organization, exceeded only by their lack of accountability.

After two months and countless communications with multiple claim departments, I have yet to receive a penny in reimbursement.

Not only will Sears not stand behind the product they sell, but apparently they refuse to accept accountability for property damage caused by them or their representatives / agents.

!!!!!!!!!!!!!STAY AS FAR AWAY FROM SEARS AS YOU POSSIBLY CAN !!!!!!!!!!!!!!!!!!!

Product or Service Mentioned: Sears Claim.

Reason of review: Problem with delivery.

Monetary Loss: $178.

Preferred solution: Full refund.

I didn't like: Delivery experience.

Company wrote 0 public responses to the review from Feb 23, 2015.
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