Sears delivery team, while in the process of delivering a refrigerator, smashed it into my dining room chandelier, virtually destroying the fixture, along with door blinds on my entrance door. Such carelessness and wrecklessness I have never before seen from a retail organization, exceeded only by their lack of accountability.
After two months and countless communications with multiple claim departments, I have yet to receive a penny in reimbursement.
Not only will Sears not stand behind the product they sell, but apparently they refuse to accept accountability for property damage caused by them or their representatives / agents.
!!!!!!!!!!!!!STAY AS FAR AWAY FROM SEARS AS YOU POSSIBLY CAN !!!!!!!!!!!!!!!!!!!
This reviewer shared experience about problem with delivery and wants this business to issue a full refund as the author lost $178. This person is overall dissatisfied with Sears. The most disappointing about sears claim at Sears was delivery experience Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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