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I never never never buy anything from sears from this moment. it is the most awful store I've ever seen.

we bought a 7 piece dining set from the sears furniture and they just delivered the table with no chairs and after we contacting them they told that your order was just for the table. And we call them more than 15 times and show all of the documents and numbers and explained them that the order was also for the chairs and this inconvenience is because of a problem with your website and you should fix it and send us the chairs. They didn't even listen to us and finally they didn't send the chairs and also they told you should pay for the return if you want. we called the bank and ask them to dispute the order and the banks called them and they were forced to pay for the return.

But I am really mad at them because of this awful behavior. Never buy a furniture from them.

Product or Service Mentioned: Sears Website.

Reason of review: Poor customer service.

Monetary Loss: $850.

I didn't like: Callous customer service reps attitudes repeatedly.

Company wrote 0 public responses to the review from Nov 05, 2015.
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