Virginia Beach, Virginia
1 comment

I called sears to get a part they said it was discontinued.They said they would trnsfer me to a part person that would help me find the part. This person barely spoke ENGLISH who said he would transfer me to someone else.

This person was somone back in the noemal parts Dept. He could not help and told me to call the craftsman people who make it, of course he did have the number to their major supplier of parts.

Hey sears can you say MONTGOMERY WARDS! I always thought sears and craftsman were one in the same but when you need help appearntly when you need help they don't even have each others number.

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Apparently you thought wrong, ***.