Dyer, Indiana
Not resolved

I purchased a sofa from sears.com marketplace homelandliving.com. I was disappointed when I received it.

It was made from China with a very thin cheap fabric material. After a month I noticed there was a tear in the cushions. Unfortunately, the fabric and cushions are wearing pre-maturely. The fabric is tearing and the cushions are loosing their shape.

I never had this problem with any other brand of living room furniture I purchased over the last 35 years.I called Sears and talked to 3 or 4 people and I was given a phone number to call Home & Living. When I called them, they said I cannot get a refund or exchange because it was passed 30 days. Do not buy from Sears.com& home and Living. Inferior quality and they do not stand behind their products.

I have never been so dissatisfied with a product! Shame on Sears.com & Home& Living for scamming people!

Monetary Loss: $440.

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