Please help me. We have a GE microwave that has been out most of the one 1/2 years.

I am attaching the history of this microwave. Our latest problem occurred Aug 28th 2021 and we had a difficult time getting someone to come pout. see attached history.

I have spent $ 150.00 on service calls and now, the service man who came out last Friday is putting in for 5 items to be replaced. That cost will be passed on under the Warranty program to you.

This is crazy. The tec from NANA appliance 510-399-**** .called up GE and found that this microwave had a service bulletin on it. Why he is not recommending a replacement is beyond me.

According to the contract, after three visits to repair an item, I should have an option to replace or have a buyout of the appliance.

To make matters worse, we had bought a Sears Whirlpool refrigerator 1 1/2 years ago. It went out and no replacement parts were available so they sent me a check for $ 1,998.16.

I had to buy a new one with the same features for over $ 4,000.00

I have been paying $ 50.00 a month and invested many dollars so far.

It seems logical to me to not continually replace items in this microwave and give me a reasonable amount of money for it. I am very dissatisfied with the treatment I am getting.

Respectfully yours,

Anthony Gallo


Location: San Diego, California

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Sears Reviews

  1. 1681 reviews
  2. 597 reviews
  3. 357 reviews
  4. 106 reviews
  5. 37 reviews
Sears reviews