We purchased a lawn mower, Craftsman, BRAND NEW in box March of 2011. We've already taken it to be fixed THREE TIMES!!!!!
The repairs have cost more than the lawn mower itself. Defective? I'd say so, but Sears doesn't agree. That lawn mower has never worked like new since we've gotten it.
Next time I will be purchasing from Lowe's. My father got a mower from Lowe's and it worked with no problem for 8 years.
Not to mention, every time we bring it to be fixed they drain the gas and don't replace it. So insulting.