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Sears used to have a great protection plan for your home appliances. Now they only care about getting your money upfront and when the time comes to use it you will get screwed.

If you purchase there whole house plan it is threw cross country warranty that has so much fine print that nothing is covered. The master protection agreement has good benifits to it but when the time comes to use it sears will find every excuse and loophole to get out of the claim. I am a ex sears service tech and my advise to all would be to cancel your policy's and get a refund while they are still in business. They are going bankrupt and only care about getting your last penny.

In the end you will be out your money for the contract when the close, or you will need to use it and find they won't honor the terms in it and find a way to get out of the claim. Rochester ny

Product or Service Mentioned: Sears Protection Plan.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Apr 17, 2017.
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Anonymous
#1568503

Here is a list of local management to contact, Tom 716-570-1391, Mike 518-331-2341, Lisa 585-455-1711, Darlyene 585-424-0912, Mark 716-536-0159, Bob 716-866-8105, Barb 585-274-9904. If they can’t help you I would recommend calling the bbb and your local news media to do a story on sears. Frank, Rochester NY

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