658 Bel Air Rd, Bel Air, MD 21014
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I go on line to buy a new dishwasher.....there is Sears sale advertised......$ 263 So I head to my local Sears store in BelAir ,Md.....wait my turn...where is the $263 Dishwasher?....I had the model number....Here it is, but it;s $323 here ....After all the internet BS, I said OK....After all the chit chat sales talk and paper/computer and extra install kit my $263 DW is ready to pay .....I flip out my American Express card....we don't take AM EX anymore.....OK i'll take it...with another card....I will go to pick up now.....Oh no....It won't be here for a week......I ask for a store manager.....10 min...later a homely.short women arrives dressed like a teenager shows up......After two words I realized she didn;t even knowwhat day it was.....Enough of that story...I go home and want to talk to Sears on real phone ......Found 8 phone number...dialed each one and let each give that "we are experiencing high volume of calls put my phone on speaker for each call for 10 min and no answer......now we are having fun playing with Sears.....Finally some lady answer a phone who know;s where she was, because she spokespanish/english and we on speaker could no understan a word she said......I will never get near the word Sears again after 65 years of being a customer......And if this dishwasher isn't absoulty perfect, it's going back....period

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Anonymous
#1775248

I would cancel the order now and go to Lowe’s. Why would anybody still buy a major appliance from sears they are bankrupt and advertise products they don’t have. Most vendors quit shipping them merchandise