I had a garage door opener installed by Sears when I first bought my house 3 years ago.My daughter came in late about a week ago and goes to close it and the entire front of the garage door that was hooked to my house fell out of the wall.

Damaged my garage door and everything!!! Anyway, called Sears the next day and they gave me a claim number. No one called. Called back and that time they said that the installation was only guaranteed for a year.

So I thought I was doing something smart and thought I used a reputable company to install it and this happens. I have to now file a claim with my homeowners insurance. Anyway, the company that Sears contracted this work out to is called Pro Audio Video and their number is 804-723-5410.

I suggest that if you really want Sears to do any work on your house that you do your due diligence on the company that is performing the work.SEARS SUCKS and I would never trust that company to do any work WHATSOEVER on my house unless they were paying me.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Monetary loss:
Product or service
Garage Door Installation
Review category
Supermarkets and Malls
review #520787

Author wants to be contacted by the company. Learn more

Had an experience with Sears? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Sears. However, many companies do monitor reviews on our site.

You were reading a complaint about Sears.
Filing a new complaint about