Do not ever ever use Sears. They never send the online orders, they lie and tell you it was shipped through USPS even if it has not, which can go on for weeks.
Do not trust them. Especially if it is a gift. You will be embarrassed when your loved one never gets the gift that you ordered them. If you cancel an item, don't expect to ever get your money back.
They are unorganized, dishonest and will cost you an entire 40 hour work week trying to straighten things out. They put you on hold for hours and the customer service staff are incompetent to say the least."
This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Sears. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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