Ocean Township, New Jersey
Not resolved

Do not ever ever use Sears. They never send the online orders, they lie and tell you it was shipped through USPS even if it has not, which can go on for weeks.

Do not trust them. Especially if it is a gift. You will be embarrassed when your loved one never gets the gift that you ordered them. If you cancel an item, don't expect to ever get your money back.

They are unorganized, dishonest and will cost you an entire 40 hour work week trying to straighten things out. They put you on hold for hours and the customer service staff are incompetent to say the least."

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Jul 15, 2015.
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