Not resolved
Customer service

Order a oven and refrigerator promised delivery on 12/23 notified on 12/21 that it would not deliver until 1/10. Offered 100.00 for the inconvience.

What do you think no holiday entertaining. Medical procedure day after Christmas will be layed up. No corporate person to speak with and a when you call the corporate office you get a snotty person who transfers you to a case manager that just records your frustration and thens gets snotty also. What do they expect, someone to yeah no problems.

Under enought stress without their attitude. Where is Eddie Lampert, not available. Received a text on12/20 saying they would deliver in the 23 and received a recorded phone call on the 21 to call regarding the delivery at 10:50am. Needless to say I have had a migraine and am not able to take any medication.

My oven I have does not work and the bottom two drawers on my refridgerator are the only thing that is working. Very disappointed.

Product or Service Mentioned: Sears Manager.

Reason of review: Poor customer service.

Monetary Loss: $1000.

Preferred solution: Deliver product or service ordered.

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