I placed an order at a sears store to be delivered to my adress.It Sears happens to deliver the merchandize to the state of MA.
45 days later and many phone calls (lost count) to customer service (each representative would have different reason for not getting the refund) and they would ask to wait additional 5 days. A few times they would just hang up the phone. Many times the representative would say I have been refunded just to find out it was not true and other reps would contradict what the other had said by stating that the refund was never processed because of XYZ...(too many different reasons to remember). I think the customer service is of no help!
and a waste of time.
My last resource is going back to the store and not leave until something is done.Will see if it works.
Monetary Loss: $315.