Not resolved

Sears Marketplace. .Buyer Beware!! I paid S.E.G. (Survival Equipment Gear)Sears marketplace dealer. Thru Sears online site. $59.93 for a order. They sent me the wrong order. I paid $ 6.85 to ship the wrong order back. They finally gave refund of $29.99-which is only half of what I paid. SEG didn't pay for shipping. Which is $29.94 I never got my order. So they never paid for shipping. Sears marketplace states they will give you back your purchase price PLUS shipping!! They lie!!! And they wont let you put a negative customer review on their site ,for S.E.G. !! Buyer Beware!!~I won't ever from Sears again .

Order Summary

Regular Price Subtotal 148.95

Savings Before Cart

Sale Price Savings 118.96

Pre-Tax Subtotal 29.99

Shipping & Delivery

Shipping 29.94

Total Due 59.93

I liked: Not doing business with them anymore.

I didn't like: Never received product, Service and want everyone to know it, No one could help.

Review #915823 is a subjective opinion of a user.

2.9
Price Affordability
Warranty
Product or Service Quality
Diversity of Products or Services
Customer service
Exchange, Refund and Cancellation Policy
Location
Website
Ease of Use
Discounts and Special Offers
PRODUCT OR SERVICE Sears Shipping Service
Reason of Review / Monetary Loss Not as described / $30
Preferred solution Full refund

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