Not resolved

Attempted to order a part and their representative on-line recommended the WRONG PART. The other part did not work either and it is ridiculous and takes way too long waiting on phone to get a RETURN CONFIRMATION NUMBER.

Found out having to call and wait again that one of the number was WRONG.

Sent both parts back and hope I get MY REFUND.

Sears site to pay the CITIBANK CARD has a tendency to work AFTER your DUE DATE, so CITIBANK CAN CHARGE $27.00 LATE FEE.

I have to call someone from Citibank to REQUEST FOR THE LATE FEE BE CREDITED. Why would CITIBANK be so nice to pass up FREE MONEY?

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss return, exchange or cancellation policy of sears customer care. Sears needs to read this review and look into the issue (if any) according to poster's claims.

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