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3.5
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Exchange, Refund and Cancellation Policy
Website
1 comment

Update by user Dec 16, 2015

UPDATE: Emailed Sears corp. but never got a reply.

Bye-Bye Sears! Will never shop there again............

Original review posted by user Nov 18, 2015

Bought an item for hubby for Christmas. (on-line) The price went down but since it is past the 7-days of purchase they will not refund the difference.

I can however, take it back to the store (it is a LARGE item) and re-buy it at the lower price ~ crazy!! Just give me the difference. I won't shop there early again if at all. Not right!

It is marked on my invoice that it is a gift item - should nix the 7-day policy for refunds, ESPECIALLY around the holidays. No wonder Sears has a problem staying in the black.

I could of and will next time go Home Depot or Lowe's.

Reason of review: Pricing issue.

Monetary Loss: $18.

Preferred solution: Price reduction.

Company wrote 0 private or public responses to the review from Nov 18, 2015.
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Anonymous
#1080543

UPDATE: nothing to update Sears never replied to my emails ~ even corporate! Shame, shame!

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