Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability

We bought a mattress from Sears a couple of years ago , on one of their blow out sales . There was no mattresses to try at their store , and the deal seemed fabulous , so I bit .

Bad move , this thing seemed new , but it like sleeping on a forty year old mattress that I found next to somebodies trash can . I get up and sleep on the couch sometines , it is so bad . And the thieving support at Sears will do nothing about it .

We have purchased a different one elsewhere and have ceased shopping at RIP-OFF SEARS FOREVER ! FIRE THAT Foreign CEO THAT IS RUNNING YOUR STORE INTO THE GROUND , SEARS !

This reviewer shared experience about bad quality and wants this business to offer any options to resolve the issue as the author lost $700. joeyb is overall dissatisfied with Sears. The most disappointing about mattress at Sears was poor customer service and poor product quality , but reviewer liked price. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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