I recently purchased a stove vent hood online at Sears.com with my Sears Credit Card. The hood came and I realized it was the wrong size.
I brought it to a Sears store thinking I could return it. They said it was from a third party and I would have to contact the third party for a refund. They gave me no name for the third party. I contacted customer service and they gave me a number to call.
I have to ship it back to an address, with no company name. I have no idea if I will get a refund, or how they will refund my money.
They say they are charging a restocking fee, too. I will never shop at Sears and I am not using my sears card again.
This person wrote the review about Sears. Reviewer claimed that he or she wants Sears to read this review and look into the issue (if any).
If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.
We collected other reviews about products and/or services offered by Sears range hood for you to read. This information may help you with your purchase decision.