I recently purchased a stove vent hood online at Sears.com with my Sears Credit Card. The hood came and I realized it was the wrong size.
I brought it to a Sears store thinking I could return it. They said it was from a third party and I would have to contact the third party for a refund. They gave me no name for the third party. I contacted customer service and they gave me a number to call.
I have to ship it back to an address, with no company name. I have no idea if I will get a refund, or how they will refund my money.
They say they are charging a restocking fee, too. I will never shop at Sears and I am not using my sears card again.