Not resolved

Model 911.47649100 serial 1v6044460 black double oven, flaws in the design of the touch to turn the oven on or off, or time for cooking, the controller is 326.00, have been replaced once,lasted about 90 days. Too expensive of a stove, and product reliability should be better, sometimes it takes and hour or so to get it to turn on, then to, turn off ,you have to cut the breaker.

This is what is putting sears , in jeopardy, of going out of business, If you cant take care of your customers, you soon lose them. Just like this, is pure bull crap , to have to type a 100 words or you cant send it, If you sell junk, and you cant stand by it, you shouldn't be in business, we the customer have quite a say, in you remaining in business.

Product or Service Mentioned: Sears Home Services Oven Part Replacement.

Reason of review: Pricing issue.

Company wrote 0 public responses to the review from Feb 10.
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