77 views
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

An appointment was made to have a residents dryer vent cleaned. The appointment was made and confirmed on a Friday.

The resident took a day off and on the scheduled date of the appointment when no one from Sears showed up the response we received was it was not put on the schedule. The appointment then was rescheduled and we received a call that the technician was on their way at 2:00 p.m. After many calls back and forth the technical finally arrived 4 hours later at 6:00 p.m. The resident approved the work to be done at that time and that is when the second debacle occurred.

The technician had no idea what he was doing. When the machine was turned all the lint and dust from the shaft enter the unit causing a mess.

The resident was so fed up he through the technician out. This was a total disaster.

Reason of review: Poor customer service.

Monetary Loss: $199.

Preferred solution: Full refund.

Sears Cons: Total experience.

Location: Miami, Florida

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Manar Cgl

I know dryers that arenโ€™t clean can be fire hazards, Dri & Kleen Home Services is one of the best dryer vent cleaning service provider. Also, provide free estimates to make you more aware of what youโ€™ll need to pay. You will get same day service, For more info, you can visit Dri & Kleen Home Services @ https://goo.gl/V9GpT9

Sears Reviews

  1. 1827 reviews
  2. 607 reviews
  3. 362 reviews
  4. 109 reviews
  5. 41 reviews
Sears reviews