Not resolved

I will never purchase anything from sears again!!!!!!!!!!!! Washer/dryer purchased...dryer hooked up without being vented from factory and installed regardless of problem causing major overheating.

2 weeks later they sent out repair which attempted to fix problem. The dryer worked for a couple of weeks and then problem reoccured. After many heated conversations they agreed to replace damaged dryer and waited 3 weeks for delivery and the dryer was not properly vented on that attempt either!!!!! Lied to about new delivery date being a day out, took off yet another day of work and then told dryer would be delivered until Monday instead of saturday....Also tried to leave the same pedestals that would be ruined once machine was taken off.

Luckily I had an honest delivery person who gave me some helpful info.

I will never shop Sears again......they are the worst!!!!!!!

Product or Service Mentioned: Sears Repair.

Monetary Loss: $629.

Company wrote 0 private or public responses to the review from Mar 22, 2008.
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