Purchased $1200 worth of electric range and extended warranty. The hidden bake cover was warped.
Ordered another one... Warped and damaged. Said they send another one, got the wrong part, ordered another one, got a diferent wrong part that was severely damaged. They said they'd send another one, then got an email stating my order is incomplete.
Now on the phone with Sears for the 5-6th time trying to get this resolved.
Been on hold for half hour. Get transfered all over the place and continually have to repeat my name and address...What a joke..Now they say they are going to send the correct part again.