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On Saturday June 09,2012, at about 7:40 PM... while my wife and I, and are son who is just a baby, along with two females, one who is only 3 months pregant, and her baby daughter got stuck while in the elevator. Evan know we pressed the alarm button that is inside the elevator, we still waited about 10-15 min, for anyone to make contact with us.

At this point when the store Manager Kathy or Cathy. made contact with all of us, I, asked her to please call (911) and stated to her that we had two yong ones and a pregant women with us. She stated to me that someone was coming but she never ever call (911) Braintree Fire. After asking her to please call she did after about 10 times. By doing this she put all of us at risk and the pregant women was taken to the hosp,

This person along with the Securty Dep't needs to be Re trained or let go from her job.

Sears Braintree Ma.

Product or Service Mentioned: Sears Manager.

Company wrote 0 private or public responses to the review from Jun 10, 2012.
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