Day after Christmas wanting to do even exchange my granddaughter robe was a size to small. Went to register with robe and receipt employee told me needs to have tag on to return without can’t take back Even with the receipt !!!
I only wanted a even exchange lg for med,so girl finds tag attached to robe and willing to do return However not honor the coupon used!!!
Seriously this is why I don’t shop Sears!!! A simple exchange With receipt and Sears wants me to pay 8.00 more Wow i did announce that if the Tag is That important (especially at Christmas time) tell your customers when they purchase!!!
Product or Service Mentioned: Sears Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.