2.5
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Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Layout of Store
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Value for money
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Day after Christmas wanting to do even exchange my granddaughter robe was a size to small. Went to register with robe and receipt employee told me needs to have tag on to return without can’t take back Even with the receipt !!!

I only wanted a even exchange lg for med,so girl finds tag attached to robe and willing to do return However not honor the coupon used!!!

Seriously this is why I don’t shop Sears!!! A simple exchange With receipt and Sears wants me to pay 8.00 more Wow i did announce that if the Tag is That important (especially at Christmas time) tell your customers when they purchase!!!

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