I bought a lawnmower last june. It was discounted previously used and returned.
I was assured that it would have a full new product warranty. I also bought a 3 year extended warranty and was assured this would cover all repairs. It did not work right when I used it, but had no way of returning. I put it away for winter and spring.
I just got it out of the shed and now it doesn't work at all. I finally found someone to help me take it to repair service. Repair service says it has a bent crankshaft ( $150 to repair) and that is not cover under the warranty. I say it was damaged by the person who had it first.
They deny this. I have a very small yard with nothing that could do that kind of damage. We have always bought Sears appliance and gardening tools.
After this I will not buy anything else from Sear's.
Product or Service Mentioned: Sears Repair.