Received recall notice from LG, Sears, and the Consumer Product Safety Commission. LG sent $100 towards the original purchase price of $229.
Sears sent a $25 coupon. When requested to replace the unit per the warranty, they claimed that a recall due to the unit in question starting on fire, wasn't a defect, therefore, not subject to the warranty.
If a recall of this magnitude isn't a defect, what is? Spoke to extended warranty representative
for ten to fifteen minutes trying to convince her that a requirement for the recall was to remove the end of the plug and send it to LG, while the government said to unplug the unit immediately.
Product or Service Mentioned: Sears Coupon.
Monetary Loss: $230.