The shell on my left hearing aid broke in half as I was replacing the battery. I was informed by your representative that the repair woukd cost $399.
I realize that the warranty has expired Feb. 07 but I feel that the shell must have been flawed and that that amount is excessive.
I had always followed the instructions for maintenance and the representative had sent them back to you for check up and adjustment prior to warranty expiration.
In light of this I feel I should get some consideration regarding the amountcharge to have this repair.
Purchased at Sears Hearing Center in Melbourne, Fl.