So last year,before the Patriots were going to face the Ravens to go to the Super Bowl. I decided to go to Sears to purchase a Patriots hat.I saw an employee on his phone looking like if he was texting.So I got the hat and I went up to the counter and the employee went up to me so I can purchase the hat and the employee said something about Sears Rewards.So I asked to see the manager of the place.It took the female manager 5-10 mins.
to come.The manager was asking for my phone number for a million times it seemed like.My father was furious at the guy about something to the point where he said "YOU WANT TO FIGHT".The male employee almost reacted to that, but the manager said "don't think about it" to the male employee. Sears claims on their commercials that they received a reward for highest customer satisfactory,but i think its a load of bs.Sears should train their employees to not be on their cell phones and to not argue with customers.
Product or Service Mentioned: Sears Manager.